The tScheme Code of Conduct

Participants in the electronic trust services industry strive:

to act in an honest, fair, reasonable and trustworthy manner;
not to bring electronic trust services into disrepute;
to provide clear information about what each electronic trust service provides, including limitations and exclusions, to those who rely on that service;
to meet service commitments and obligations;
to be proactive in identifying and correcting faults and deficiencies in electronic trust services;
to operate in accordance with appropriate standards;
to act promptly in resolving complaints relating to electronic trust services.